Nine questions. A real plan back.
No email, no sales call, nothing to install. You get twelve to sixteen things worth fixing, already in the order they should happen, built around what businesses in your trade actually get wrong.
An industry here is a set of operating conditions, not a trade.
Whether you hold something of the customer’s and give it back. Whether you sell time slots that expire unsold. Whether people who are not employees do the work. Those conditions change what we ask you.
Three minutes, then a plan.
Answer nine questions
Plain language, three short pages. Nothing technical, and nothing you would need to look up.
See your findings
On screen immediately. Twelve to sixteen items, grouped into phases, with the dependencies marked.
Start on it, or go deeper
Plenty of people work through it themselves. If you want the full version, the Operations Audit asks ninety or so questions instead of nine.
The Operations Audit asks around ninety.
Forty to eighty-plus findings with named tools, effort, ownership, and what each one unblocks. Read by a systems architect before it reaches you.